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Joint operation and service

The operational services function of the Faculty is responsible for ensuring that the maintenance of our shared premises and learning environments at Campus Paradis is coordinated and efficient. Please contact us if you have any queries or notice any faults in the premises.

Caretaking services 

The caretakers are responsible for upkeeping of the premises, furnishings and notice boards. For example, you can contact the caretakers for assistance with:  

  • Rearranging furniture in classrooms and study environments
  • Refilling printers with toner and paper
  • Signage within the premises
  • Changing lightbulbs and other light sources
  • Some servicing of equipment and fittings
  • Handling mail 

Tech support in classrooms 

Operational Services are responsible for purchasing, maintenance and tech support in the shared learning environments. Support and troubleshooting of audio-visual equipment can also be done in collaboration with the Division of IT.

This shared service also includes setting up technology for conferences and events as well as providing tech support during the event where necessary.

Operational Services also have suitable equipment for video conferences and the like available for loan.

Lock and access control systems 

The Faculty's access group manages the lock and access control system linked to the LU Card within Campus Paradis. This means, among other things, that they schedule buildings’ opening hours and are responsible for managing the registration of authorisations. You can also contact the access group if you need to grant someone temporary access to our premises. The access group is part of the Faculty's Operational Services and can be reached via the shared email, see contact details box.

Building supervisors

The overall responsibility of the building supervisor is to coordinate and manage issues relating to the building's premises, work environment and health and safety, including fire safety. The role also acts as a liaison between the property owner and the organisations in the building. Building supervisors are part of the Faculty's Operational Services and can be reached via the shared email, see contact details box.

Cleaning services

The Faculty purchases cleaning services from Facilities Services, part of LU Service. The cleaners keep the workplace clean according to the Faculty’s specifications. Basic cleaning is the standard service offered by Facilities Services and is designed to provide a good basic standard.

Read more about which services are included on the Staff Pages.

Fault report in Campus Paradis

Email driftservice [at] sam [dot] lu [dot] se to report faults in premises or equipment. The message will be forwarded to a caretaker or property technician. 

Urgent tech support in classrooms

Eden: 
Amir Parhamifar
+46 46 222 82 35 

G:a kirurgen, G:a polikliniken, G:a Paviljongen: 
Magnus Csurolyai
+46 72 716 77 38 

G:a köket: 
Håkan Eriksson
+46 46 222 93 96

G:a lungkliniken: 
Malin Möller +46 46 222 60 34

A second option is to contact LU Servicedesk, +46 46 222 90 00 or Michael Hindsö (SIT), +46 46 222 63 24